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September 3, 2024Important Notice: Apology Regarding the "UNION ARENA Starter Deck HUNTER×HUNTER [UE02ST PRE]"

Thank you for your continued support of UNION ARENA.

We have confirmed that some foil cards of [UE02ST/HTR-1-102 Gon Freecss SR] in the "UNION ARENA STARTER DECK HUNTER X HUNTER [UE02ST PRE]" are missing the [Super Pre-release] Gold stamp.
We sincerely apologize for the inconvenience this may cause. We will arrange for a replacement for customers who have purchased the affected product.

To request a replacement, please provide the defective card ([UE02ST/HTR-1-102 Gon Freecss SR, missing the Gold stamp]), along with the store information where the product was purchased and the number on the inside of the opened package's lid for verification.
Once the product is confirmed, we will begin processing replacements in October.
Please note that if the product cannot be confirmed as the affected item, we will be unable to provide a replacement.

Affected Card

[UE02ST/HTR-1-102 Gon Freecss SR]

  • UE02ST/HTR-1-102

Correct

Incorrect

Correct:
Should have "Super Pre-release" Gold stamp
Incorrect:
The defective product is missing this stamp

Inquiry Period

We will accept inquiries until September 23, 2024.

The personal information provided by customers will only be used for customer service purposes.

Replacement Inquiry Contact

Please fill out the inquiry form at the link below. When submitting your inquiry please include the following information:

Inquiry Form

UNION ARENA

Subject

[UE02ST PRE] Regarding Missing Gold Stamp

Questions
  • Number of affected cards: ___
  • Store of purchase: ___
  • Number on the inside of the opened package's lid: ___
Inquiry Form

Image showing where the number is located on the inside of the opened package’s lid.

We sincerely apologize for any inconvenience caused to our customers and related parties. We appreciate your understanding and cooperation.

Thank you for your continued support of UNION ARENA.

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